Managing serious incidents in your charity

Jan Kelly: Managing serious incidents in your charity

It’s more important than ever for charities to be aware of what constitutes a ‘serious incident’ that could put their charity at risk, and to understand how to manage this and report it to the Charity Commission. Join this session to hear directly from the Commission on what serious incidents to look out for and how to handle them, and to look at real life case studies with the Commission’s advice.

About Jan Kelly, Charity Commission
Jan works as a Senior Case Manager in the Monitoring and Enforcement Team at the Charity Commission, she joined the Commission in February 2012, having worked in other Civil Service Departments for 15 years. In her current role Jan has been working closely with the Commission’s Risk Assessment Unit who deal with serious incident reports made by charities.

Following the increase in serious incident reports being received Jan has been visiting charities in the last 3 months to discuss bulk reporting of serious incidents, and thresholds for reporting. Jan says “This is a new aspect to my role, and it has been both enlightening and rewarding to meet with charities.”

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