The FSI offers, without cost, an extensive programme of learning opportunities tailored to meet the specific needs of small charities. As part of this programme we would like to offer the following training opportunity for up to 14 delegates. Places will be allocated on a first come first served basis.

Stewardship is an often-overlooked process but is critical to your charity. Stewardship is a mindset, a philosophical commitment to the way you value your donors and supporters – your tool to build and maintain their ‘life long’ relationships with your charity.

This course is a chance for delegates to identify who they should be thanking, which relationships to nurture and how best to go about it. Delegates leave the session understanding the vital role of Stewardship in increasing long term support and with a lot of ideas as teams fight it out for the prize awarded for the most creative stewardship idea!

Target Audience

This course will be of benefit to anyone who would like an overview of the stewardship process. It will be particularly beneficial for those who have attended other courses with the FSI and would like to build on their skills and experience by learning more about this important stage in any fundraising process.

Learning Outcomes

By the end of the course, participants will be able to:

Define what stewardship is, and why it is so important.

Appreciate the value of loyalty and how effective stewardship can build loyalty.

Identify who, how and when to steward.

Develop a stewardship plan for their own organisation.

Go beyond the ‘expected stewardship’ to develop creative and exciting approaches to stewardship.

 Trainer:  Conchita Garcia, Head of Projects and Fund Development

Availability: 14 places which will be allocated on a first come first served basis to employees or volunteers from 100% not-for-profit organisations with a raised voluntary income of less than £1.5 million.

Date: This one-day course will next be held on 1 December 2011 and 13 March 2012.  Click on your preferred date to book online (this will link you to Eventbrite, our online booking system).

Time:  9.30am – 4.30pm

Venue: The FSI Office, Central London

Support: There are travel expenses available for those travelling from outside of London using the cheapest fares. Please contact The FSI for a travel expense claim form.